Terms of Service

These terms apply when your business uses Scraps ("we", "us"), a food-waste tracking service operated by Yianni Clarke in Australia. By creating an account you agree to them on behalf of your business.

1. The service

Scraps lets your team log food waste and see what it costs. Savings figures are estimates based on the weights and costs you enter. We don't guarantee any particular result.

2. Accounts

• The person who creates the business account is the owner and is responsible for everyone they invite.
• Keep your login details secure and tell us straight away if you think your account has been misused.
• You must be at least 18 and authorised to act for your business.

3. Plans, trials and payment

• Plans and limits (staff and venues) are as shown on our pricing page. Prices are in Australian dollars.
• New businesses get a 14-day free trial. A card is needed to start it, and you won't be charged until the trial ends. Cancel before then and you pay nothing.
• Paid plans are billed monthly or yearly in advance. Group plans include 3 venues; each extra venue is charged at the listed rate.
• Plan changes take effect straight away: upgrades are charged the pro-rated difference and downgrades are credited. You can't downgrade while you have more staff or venues than the new plan allows.
• You can cancel at any time. You keep access until the end of the billing period you've paid for. See our Refund Policy.
• Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund mechanics are also covered by Paddle's Buyer Terms.
• We'll give you at least 30 days' notice before changing prices for your plan.

4. Your data

The waste logs, items and settings you enter belong to your business. You can export them at any time. We use them only to provide the service, as described in our Privacy Policy. If you close your account, we'll delete your business data within 90 days unless we must keep it by law.

5. Acceptable use

Don't misuse Scraps: no attempts to access other businesses' data, overload the service, reverse-engineer it, or use it for anything unlawful. We may suspend accounts that do.

5a. Intellectual property

We own Scraps, including its software, design and branding. You get a limited, non-transferable right to use it for your business during your plan.

6. Availability

We aim to keep Scraps running at all times but can't promise it will be uninterrupted or error-free. We may update features from time to time.

7. Australian Consumer Law

Nothing in these terms excludes rights you have under the Australian Consumer Law that can't be excluded. Where we're allowed to limit our liability, it's limited to re-supplying the service or refunding the fees you paid in the 3 months before the claim. We're not liable for indirect losses such as lost profits.

8. Ending the agreement

You can stop using Scraps at any time. We may end these terms with 30 days' notice, or suspend or end your access straight away for serious or repeated breaches, non-payment, or security or fraud risks.

9. General

These terms are governed by the laws of Queensland, Australia. We may update them and will tell account owners about significant changes.

Contact

Yianni Clarke · yianniclarke@gmail.com · 0433 779 552